For all store related queries including opening times and product availability please use our Store Finder to contact the store directly.
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For all credit related queries including balances, payments, instalments, letters and statements please contact RCS:
Monday – Friday: 08h00 - 18h00
Saturday: 09h00 - 18h00
Sunday: 09h00 - 17h00
Or email us: edgarsenquiries@rcsgroup.co.za
General Queries
For policy administration & general queries please contact IUA:
or email: customercare@iua.co.za
Cellular Insurance
Please contact Finrite:
or email: claims@finrite.co.za
Life Insurance Products
Please contact Hollard:
or email: hpsadmin@hollard.co.za
Dental Insurance
Please contact Denis Insurance:
or email: Edcon@denisinsurance.com
Legal
Please contact Europ Assistance:
or email: zerolegalclaims@europassistance.co.za
Home Protect
Please contact Brolink:
or email: HomeProtectClaims@brolink.co.za
For any general Edgars related queries contact us.
Monday – Friday: 08h00 - 16h30
Saturday: 08h00 - 16h30
Sunday: 09h00 - 14h00
or email: edgars.customercare@retailability.co.za
For any online related queries contact us.
Monday – Friday: 08h00 - 16h30
Saturday: 08h00 - 16h30
Sunday: 09h00 - 14h00
or email: webqueries@retailability.co.za
We are here to help.
Benefit queries:
Monday – Saturday: 08h00 – 18h00
086 198 8899 (within South Africa)
or email: customercare@edgarsclub.co.za
Account queries:
Monday – Friday: 08h00 - 16h30
031 010 0005 (within South Africa)
or email: edgars.customercare@retailability.co.za